Stakeholder interviews
15+stakeholders interviewed
Hear every function
Remote and on-site interviews captured workflows, pain points and requirements by department.
Case Study · Vendor Evaluation
Replacing a 20-year system with confidence.
A premium automotive aftermarket products manufacturer wanted to replace its legacy ERP system with a modern platform. Prescouter interviewed 15+ stakeholders, mapped dependencies across connected systems and ran structured demonstrations with 5 ERP vendors.
The Client
The client is a manufacturer of premium automotive aftermarket products, specializing in car care formulations and detailing solutions. It wanted real-time data visibility, automated workflows and integrated planning to support growth.
The Challenge
Twenty years of workarounds.
One new system.
The client needed comprehensive requirements across finance, supply chain, manufacturing and research, a map of 15+ connected systems with limited documentation and a fair way to compare ERP vendors.
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Requirements
Every function heard
Current needs and future growth.
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Integration
15+ connected systems
Undocumented data flows mapped.
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Selection
Consistent criteria
Vendors compared like for like.
Our Approach
Multi-phase discovery, structured vendor demos.
Systems mapping
15+connected systems mapped
Map the dependencies
Data flows and integrations with the legacy system were documented, alongside an interactive dashboard.
Vendor evaluation
5ERP vendors assessed
Compare the options
Structured demonstrations were scored against documented requirements, validated by ERP experts.
The Outcome
Leadership aligned on a recommended shortlist.
Prescouter delivered detailed requirements analysis and vendor assessments to support replacing the client's 20+ year legacy ERP system. The engagement unified input from numerous stakeholders, mapped dependencies across connected systems and evaluated five vendors. The steering committee and executive leadership are fully aligned and expect to select a vendor from the recommended shortlist.
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Alignment
One set of priorities
Competing requirements reconciled.
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Clarity
Dependencies documented
No hidden integration surprises.
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Decision
A vetted shortlist
Ready for final vendor selection.
ERP projects rarely fail on software. They fail on undocumented workflows and unresolved priorities, which is why discovery matters as much as selection.
Let’s Talk
Is your next system choice built on evidence?
Capture requirements, map dependencies and evaluate vendors with a structured, unbiased process. Wherever you’re starting from, we’ll help you get there.
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