Case Study  ·  Voice of the Customer

Listening to what users say about dosing.

A global cannabinoid company wanted to understand how people use and experience specific cannabinoids. We analyzed more than 50,000 social posts to map doses, effects, occasions and delivery methods, filling a gap in the literature.

The Client

The client is a global cannabinoid company. It wanted real-world insight on minor cannabinoids, where published data is scarce.

The Challenge

Little data.
Ask the users.

Prescouter was asked to capture how users experience specific cannabinoids, including doses, effects, duration and synergy with other compounds, and how the community perceives each one.

  • Dosing

    Typical doses

    What users actually take.

  • Effects

    Psychoactive and physical

    How each cannabinoid feels.

  • Context

    Occasions and delivery

    When and how people use them.

Our Approach

Turning social posts into structured evidence.

Social extraction
50k+social posts analyzed

Gather the data

An automated algorithm extracted relevant posts from social networks on each target cannabinoid.

Data matrix
9data fields per post

Structure the findings

We logged dosage, effects, duration, occasion, synergy and delivery method in one matrix.

Round reports
Manualanalysis by researchers

Draw conclusions

Researchers analyzed the data and delivered a report of key conclusions at the end of each round.

The Outcome

Real-world data where literature falls short.

Prescouter collected more than 50,000 relevant social posts on the target cannabinoids in a single data matrix. Its analysis showed the most common doses, effects and occasions of use for each, giving the client insight on minor cannabinoids where little literature exists.

  • Data

    50,000+ posts

    Captured in one data matrix.

  • Dosing

    Most common doses

    Defined for each cannabinoid.

  • Use

    Effects and occasions

    How and when users consume.

When the literature is thin, user communities can fill the gap. Structured social listening turns anecdotes into usable evidence.

Let’s Talk

What are your users already telling you?

Turn online conversations into structured insight your teams can act on. Wherever you’re starting from, we’ll help you get there.

Or email [email protected]

Book a Session

Want to skip the email back-and-forth?

Pick a time on our calendar right now.

If you’d like to know the outcome of your submission, please leave your email address