Case Study  ·  Voice of the Customer

Benchmarking how industry filters polymers.

A specialty chemicals company wanted to know how polymer products are filtered across companies and regions. We surveyed plant experts around the world and compared their filtration conditions, equipment and filtering requirements.

The Client

The client is a specialty chemicals company. It wanted to see whether filtration processes vary by company preference and by region.

The Challenge

Many plants.
Compare the practices.

Prescouter was asked to understand the methods and systems used to evaluate the filterability and filtration efficiency of polymeric products, and how they vary by company and region.

  • Methods

    Filtration configurations

    Common setups and filter media.

  • Conditions

    Operating parameters

    Temperature, pressure and filter size.

  • Variation

    Regional differences

    How practice shifts by company and region.

Our Approach

Turning a targeted search into a global expert survey.

Expert search
~200experts identified

Find the operators

We located people who repair filtration equipment and optimize filtration in plants worldwide.

Survey design
14target companies

Ask the right questions

We mixed open and multiple choice questions on temperature, pressure, filter size and change frequency.

Responses
8expert responses

Compare the answers

Answers from 5 companies across North America, Africa, Europe and Asia Pacific allowed comparison.

The Outcome

A global view of filtration practice.

Prescouter received 8 expert responses representing 5 of the 14 target companies, plus a follow-up interview. Data covered North America, Africa, Europe and Asia Pacific, and multiple responses from the same company and region enabled direct comparisons.

  • Reach

    8 expert responses

    From plants across four regions.

  • Coverage

    5 of 14 companies

    Represented in the anonymous survey.

  • Depth

    1 expert interview

    Same questions, richer answers.

Filtration practice is often shaped by habit as much as by specification. Asking the people who run the equipment reveals what really varies.

Let’s Talk

How do your peers filter their products?

Reach the right experts, ask focused questions and compare practices across regions. Wherever you’re starting from, we’ll help you get there.

Or email [email protected]

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